https://www.iadesign.me/blog daily 0.75 2025-04-17 https://www.iadesign.me/blog/alchemize-challenges-and-technical-constraints monthly 0.5 2025-04-17 https://images.squarespace-cdn.com/content/v1/6307ab7013e705701867a9ef/30d6eb9f-a224-4c91-b780-c02f626c06b3/01+Free+Floating+Macbook+Pro+Mockup.png Blog - There are challenges that make designers manically oscillate between cringe and pride at their work during a sprint. https://images.squarespace-cdn.com/content/v1/6307ab7013e705701867a9ef/4d4d5a36-484f-4843-8e58-7f216eeaa464/Screenshot+2025-02-08+at+2.11.57%E2%80%AFPM.jpg Blog For my Plan A and the betterment of both the user and the City employee’s experience… I would have streamlined the service design. There should be no need to rely on messy email communication that leaves room for human error such as address input format inconsistencies, delays, lost emails, back and forth dialogue and difficult to organize messy back-end data. The form and service design should support and validate address changes and include a self-serve experience for the non-resident applications. 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